At Health Plan Pharma, we strive to ensure the quality and safety of all our products. Due to the nature of pharmaceutical and healthcare products, all purchases made through our platform are non-returnable and non-refundable.
Policy Details
- Products once purchased cannot be returned, exchanged, or refunded.
- Refunds will not be applicable for:
- Change of mind after purchase
- Incorrect product selection by the customer
- Opened, used, or damaged products after delivery
Exceptions
A replacement or refund may only be considered in the following cases:
- Wrong product delivered
- Product received in damaged condition
- Expired product delivered
In such cases, customers must contact our support team within 24 hours of delivery along with relevant images and order details for verification.
